Pro Help
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Developer Tools | www.onegasoft.com
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Ease-of-use depends on many factors and a tool itself won't make your help files excellent. Here are a few links to online resources that could help you what's usability is about.
Help! Six Fixes to Improve the Usability of Your Online Help A one-page article by Donna Timpone, human factor consultant. Published with permission.
Extending Interface, a chapter from
Task-Centered User Interface Design tells about User Manuals and Online Help.
Online help section from
Macintosh Human Interface Guidelines contains a good overview of online help. The book itself also worth reading.
Editing Online Help by Jean Hollis Weber is a whole book devoted to online help. It's avaialble in number of choices: as a PDF, HTML, with additional CD-ROM, or in a hard copy.
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